Privacy Policy

1. Introduction

Welcome to Commands.com ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using Commands.com, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: Email address, display name, and authentication credentials (via Firebase Authentication)
• Creator Profile Information: Username, bio, location, website, skills, specializations, and social media links
• Content: Commands, prompts, scripts, instructions, and any media files you upload
• Communications: Any messages or feedback you send to us

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on pages, and interaction patterns
• Device Information: Browser type, operating system, device type, and screen resolution
• Log Data: IP address, access times, and referring URLs
• Authentication Tokens: Firebase authentication tokens and session identifiers

2.3 Information from Third-Party Services

• Firebase Authentication: Profile information from Google or GitHub if you use social login
• Analytics Services: Aggregated usage statistics and performance metrics

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision

• Create and manage your account
• Display your creator profile and content to other users
• Process and store your uploaded commands, prompts, and media
• Track community metrics (likes, copies, etc.)
• Enable social features and interactions

3.2 Service Improvement

• Analyze usage patterns to improve features
• Debug technical issues and optimize performance
• Develop new features based on user behavior
• Conduct research and analytics

3.3 Communication

• Send service-related notifications
• Respond to your inquiries and support requests
• Send updates about Terms of Service or Privacy Policy changes
• Send promotional communications (with your consent)

3.4 Safety and Security

• Detect and prevent fraud, spam, and abuse
• Enforce our Terms of Service
• Protect the rights and safety of our users
• Comply with legal obligations

4. How We Share Your Information

4.1 Public Information

The following information is public by default:

• Your username and display name
• Your creator profile (if marked as public)
• Commands and prompts you share
• Gallery images and media you upload
• Public statistics (likes, copies, total items)

4.2 Service Providers

We share information with third-party service providers that help us operate our Service:

• Amazon Web Services (AWS): Cloud infrastructure, storage, and content delivery
• Firebase/Google: Authentication, analytics, and database services
• Stripe: Payment processing, creator payouts, and financial transaction data
• Content Delivery Networks: For serving static assets and media files

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:

• Court orders, subpoenas, or legal processes
• Government requests for national security or law enforcement purposes
• Protection of our legal rights or defense against legal claims
• Investigation of potential violations of our Terms of Service

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or control of your personal information.

5. Data Storage and Security

5.1 Data Storage

• User data is stored in AWS DynamoDB databases
• Media files are stored in AWS S3 buckets
• Data is primarily stored in US-East-1 (Northern Virginia) region
• Content is distributed globally via AWS CloudFront CDN

5.2 Security Measures

We implement appropriate technical and organizational measures to protect your data:

• Encryption of data in transit using HTTPS/TLS
• Secure authentication via Firebase Authentication
• Access controls and authentication for administrative functions
• Regular security updates and patches
• Monitoring for unauthorized access attempts

5.3 Data Retention

• Account data is retained as long as your account is active
• Deleted content may be retained in backups for up to 90 days
• Anonymized usage data may be retained indefinitely for analytics
• We will delete your personal data upon request, subject to legal obligations

6. Your Rights and Choices

6.1 Access and Control

You have the right to:

• Access your personal information
• Update or correct your information
• Delete your account and associated data
• Export your commands and prompts
• Control the visibility of your creator profile

6.2 Communication Preferences

• Opt-out of promotional emails by clicking "unsubscribe"
• Service-related communications cannot be opted out of while using the Service
• Manage notification preferences in your account settings

6.3 Data Portability

You can download your commands, prompts, and profile data in a machine-readable format by contacting us at privacy@commands.com.

7. Cookies and Tracking Technologies

7.1 Technologies We Use

• Authentication Cookies: To keep you logged in
• Preference Cookies: To remember your settings
• Analytics: To understand how you use our Service
• Local Storage: For temporary data and performance optimization

7.2 Your Choices

• Most browsers allow you to control cookies through their settings
• Disabling cookies may limit functionality of the Service
• You can clear your local storage through browser settings

8. Children's Privacy

Commands.com is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly. If you believe we might have any information from or about a child under 13, please contact us at privacy@commands.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, particularly the United States where our servers are located. These countries may have data protection laws that are different from the laws of your country. By using Commands.com, you consent to the transfer of information to countries outside of your country of residence.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, and disclose
• Right to delete your personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at privacy@commands.com.

11. European Privacy Rights

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

Our legal basis for processing your data is primarily your consent and our legitimate interests in providing and improving our Service.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For material changes, we may also send you an email notification. Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

14. Data Protection Officer

For privacy-related inquiries, you may also contact our Data Protection Officer at: dpo@commands.com